Page 15 - Welcome to Wellspring Guide
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15 l WELCOME TO WELLSPRING
CONFIDENTIALITY
AND PRIVACY
Wellspring takes the matter of our Wellspring ensures
members’ confidentiality and right to genuine, empathetic,
privacy very seriously. Confidentiality encouraging care and
is essential to creating a safe
environment where every participant understanding for one
feels free to partake in programs and another. The staff,
share personal information without leaders and volunteers
concern about unwanted disclosure live and breathe this
by others. All information shared
within Wellspring is kept strictly type of compassion
confidential. This policy applies to every day.
program leaders, volunteers and
staff and patients, caregivers and – Wellspring Member
family members alike.
Protection of personal information
includes verbal as well as written
forms of communication. The policy EVALUATIONS
includes:
• Never mentioning another Wellspring cares deeply about
Wellspring participant by ensuring all participants enjoy
the most significant results from
name to anyone outside of the the programs they attend and
program session. maintaining exceptional standards
• Not disclosing, at any time, for all our programs and program
personal information about leaders. Therefore, as a program
another Wellspring participant. participant, you will be asked to
• When in your community, not evaluate our programs regarding
approaching another Wellspring the quality of the experience and
whether or not you achieved
participant unless that person desired outcomes. Your input is
indicates that he/she welcomes critical to Wellspring as it helps
the contact. us identify ways we can make
our centres and our programs
even better.
